Técnicas de intervenções em mediações de conflitos com foco na prática do programa mediar da polícia civil do estado do Rio Grande do Sul

Abstract

This is a bibliographical and empirical research based on the failure of the current criminal system with a focus on the experience of the Rio Grande do Sul civil police mediation program (Programa Mediar), as a way of applying restorative justice in response to this systemic inefficiency. It is from an observation of the violence generated by the then traditional penal system, predominantly punitive, with recognition of the unconstitutional state of affairs (ECI), by the country's Supreme Court, the Federal Supreme Court, that the search for more appropriate and more efficient. In other words, less likely to generate violence. Thus, it permeates victimology, abolitionism and feminist thought in peacemaking criminology as a cultural breeding ground for the creation of the first modern experiences of restorative justice. After that, we move on to an elaboration of the concept of restorative justice, its forms of application, specifically victim-offender mediation (MVO). In this step, the conflict mediation method, its principles and concept, stages of the technical procedure and the best-known schools that cover the institute are carefully discussed. This was also followed by an inventory of mediation techniques, to then undertake an approach to police mediation and test the hypothesis on whether police mediators are using the techniques learned in the training course provided by the program. To this end, it was also considered useful to address the traditional police function and then relate police mediation to the guidelines of community policing and community policing, not without problematizing some academic concerns. In the more empirical phase, we sought to provide information on the practice of the mediate program with a brief history, suggesting a didactic analysis of three phases or moments of the program, with constructive suggestions for its improvement, at the end.