Uma metodologia para aquisição de conhecimento em reuniões de projetos de desenvolvimento de software

Abstract

Software engineering is a highly knowledge-based domain, in which success factors are related to the experience of people involved in various phases and process's activities. The knowledge in software engineering is dispersed, of huge proportions and is continually growing. Consequently, the knowledge management in organizations is a wide area with many disciplines that can influence the results. The preference for the use of knowledge in tacit or explicit formats is one of the issues surrounding knowledge management in software development. This preference will determine, among other things, the option for the reducing of the externalization of the knowledge that circulates in projects at the expense of greater use of knowledge in the tacit format, reducing this way the use of artifacts such as diagrams and other documents and increasing the communication through direct talks between those involved in the projects (common and usual in agile methodologies). Thus, prioritizing the use of tacit knowledge and reducing the knowledge externalization process, mandates that methodologies, techniques and tools for knowledge management be reconsidered. In this context, the objective of this research is to present a methodology for knowledge acquisition of the project meeting conversations, in order to classify and index the knowledge through ontologies.