Dados abertos governamentais no processo de tomada de decisão baseada em evidências : um estudo de caso em organizações públicas do Rio Grande do Sul

Abstract

This research has as its main theme Open Government Data, focusing on the use of this data in the decision-making process in the context of Smart Government. The Smart Government has a characteristic of seeking evidence for its decision-making processes, this type of decision-making approach is classified as one of the main steps that must be incorporated in organizations that aim to become smart. In this scenario, public lists are increasingly being sought to be used for the subsidiary and qualifying processes of their decision-making processes, in order to achieve their objectives more quickly and in a more adjusted manner according to the requirements of society. Therefore, the objective of this research is to understand how the use of open government data affects the evidence-based decision-making process in public organizations. A systematic review of the literature on Open Government Data, an evidence-based decision process and Smart Government was carried out. Qualitative research followed the Case Study methodology applied to educational thematic projects in two public organizations in Rio Grande do Sul. Data collection was carried out through eight semi-structured interviews, non-participant observation in project meetings and documentary analysis of meeting minutes and technical documents of the projects, while an analysis of the data was carried out through the analysis of the content of the categorical type. This research contributes to theorizing the use of open government data, during evidence-based decision-making processes within public organizations, and contributes to public managers to identify practices for using Open Government Data in decision-making processes.